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Six Sigma deployment at Tata Communications Limited, India : a case study /

Tata Communications Limited, a leading global telecom giant headquartered in Mumbai, India was facing a grave situation of losing clients in its unified communication services. The situation arose due to high delivery turnaround times in order processing which were mainly due to redundant process st...

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Bibliographic Details
Main Authors: Anantharaman, Senthil Kumar (Author), Kapoor, Rohit (Author)
Format: eBook
Language:English
Published: London : NeilsonJournals Publishing, 2018.
Series:SAGE Business Cases.
Subjects:
Telecommunication > India > Mumbai > Case studies.
Telecommunication > Decision making > Case studies.
Télécommunications > Inde > Mumbai > Études de cas.
Télécommunications > Prise de décision > Études de cas.
Telecommunication.
India > Mumbai.
Electronic books.
Case studies.
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Call Number: HE8379.M86 A53 2018
 
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