Allocating hospital resources to improve patient experience /

Dominion Medical Center (DMC) had improved its total profit margin, operating profit margin, and cash flow margin in the last 2 years because of improved quality of patient care and patient experience. Yet, to sustain and grow, the nonprofit DMC needed to maintain a safe and inviting campus, its inp...

Full description

Bibliographic Details
Main Author: Dishman, Lihua (Author)
Format: eBook
Language:English
Published: London : SAGE Publications: SAGE Business Cases Originals, 2019.
Series:SAGE Knowledge. Cases.
SAGE research methods. Cases.
Subjects:
Online Access:Connect to the full text of this electronic book

MARC

Tag First Indicator Second Indicator Subfields
LEADER 00000cam a2200000 i 4500
001 in00005497913
006 m o d
007 cr |||||||||||
008 190412s2019 enk fob 000 0 eng d
005 20240923171843.9
035 |a (OCoLC)on1099144253 
040 |a SGPBL  |b eng  |e rda  |e pn  |c SGPBL  |d OCLCO  |d OCLCF  |d OCLCO  |d WSU  |d OCLCO  |d OCLCQ 
020 |a 9781526496423  |q (ebook) 
020 |a 1526496429 
035 |a (OCoLC)1099144253 
050 4 |a RA971.3  |b .D57 2019 
082 0 4 |a 362.110681 
049 |a TXAM 
100 1 |a Dishman, Lihua,  |e author. 
245 1 0 |a Allocating hospital resources to improve patient experience /  |c Lihua Dishman. 
264 1 |a London :  |b SAGE Publications: SAGE Business Cases Originals,  |c 2019. 
300 |a 1 online resource. 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
490 1 |a SAGE Knowledge. Cases 
490 1 |a SAGE research methods. Cases 
504 |a Includes bibliographical references and index. 
520 8 |a Dominion Medical Center (DMC) had improved its total profit margin, operating profit margin, and cash flow margin in the last 2 years because of improved quality of patient care and patient experience. Yet, to sustain and grow, the nonprofit DMC needed to maintain a safe and inviting campus, its inpatient acute-care hospital needed a renovation to reduce noise levels, and its children's hospital needed a kids' play area to be more competitive. Facing a razor thin operating margin and limited capital sources, DMC's board and CEO had to make evidence-based choices and decisions that would have a positive impact on its employees, patients, and the surrounding communities. 
588 |a Description based on XML content. 
610 2 0 |a Dominion Medical Center. 
650 0 |a Hospitals  |x Business management  |v Case studies. 
650 0 |a Hospitals  |x Finance. 
650 0 |a Patient satisfaction. 
650 2 |a Patient Satisfaction 
650 6 |a Hôpitaux  |x Administration  |v Études de cas. 
650 6 |a Hôpitaux  |x Finances. 
650 6 |a Patients  |x Satisfaction. 
650 7 |a Hospitals  |x Business management  |2 fast 
650 7 |a Hospitals  |x Finance  |2 fast 
650 7 |a Patient satisfaction  |2 fast 
655 7 |a Electronic books.  |2 local 
655 2 |a Case Reports 
655 7 |a Case studies  |2 fast 
655 7 |a Case studies.  |2 lcgft 
655 7 |a Études de cas.  |2 rvmgf 
830 0 |a SAGE Knowledge.  |p Cases. 
830 0 |a SAGE research methods.  |p Cases. 
856 4 0 |u http://proxy.library.tamu.edu/login?url=https://sk.sagepub.com/cases/allocating-hospital-resources-to-improve-patient-experience  |z Connect to the full text of this electronic book  |t 0 
936 |a BATCHLOAD 
955 |a SAGE eBooks 
955 |a SAGE Business Cases 2019 Annual Collection 
994 |a 92  |b TXA 
999 f f |s 36d0a960-1351-489b-bb2c-08bf28064fa3  |i 32ddbaaf-b0a8-4bab-b612-0e3040652e31  |t 0 
952 f f |a Texas A&M University  |b College Station  |c Electronic Resources  |d Available Online  |t 0  |e RA971.3 .D57 2019  |h Library of Congress classification 
998 f f |a RA971.3 .D57 2019  |t 0  |l Available Online