Allocating hospital resources to improve patient experience /

Dominion Medical Center (DMC) had improved its total profit margin, operating profit margin, and cash flow margin in the last 2 years because of improved quality of patient care and patient experience. Yet, to sustain and grow, the nonprofit DMC needed to maintain a safe and inviting campus, its inp...

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Bibliographic Details
Main Author:	Dishman, Lihua (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications: SAGE Business Cases Originals, 2019.
Series:	SAGE Knowledge. Cases. SAGE research methods. Cases.
Subjects:	Dominion Medical Center. Hospitals > Business management > Case studies. Hospitals > Finance. Patient satisfaction. Patient Satisfaction Hôpitaux > Administration > Études de cas. Hôpitaux > Finances. Patients > Satisfaction. Hospitals > Business management Hospitals > Finance Patient satisfaction Electronic books. Case Reports Case studies Case studies. Études de cas.
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Call Number:		RA971.3 .D57 2019

RA971.3 .D57 2019	Available