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Robotic process automation : strategic transformation lever for global business services? /

The case presents a series of dilemmas facing the senior executives of WALT, a global professional services firm. The executives are considering the potential application of robotic process automation (RPA) into a human resource (HR) function and global business service (GBS) operations. The executi...

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Bibliographic Details
Main Authors: Willcocks, Leslie (Author), Lacity, Mary Cecelia (Author), Craig, Andrew (Author)
Format: eBook
Language:English
Published: London : Palgrave MacMillan UK, 2017.
Series:SAGE Business Cases.
Subjects:
Office practice > Automation > Case studies.
Automation > Case studies.
Bureautique > Études de cas.
Automatisation > Études de cas.
Automation
Office practice > Automation
Electronic books.
Case studies
Case studies.
Études de cas.
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Call Number: HF5548 .W55 2017
 
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HF5548 .W55 2017 Available