Just keep it : customer service and knowing right from wrong /

Douglas purchased a battery-powered lawnmower at a nearby big-box store. Soon he exchanged it for a gas-powered lawnmower. In the meantime, the big-box company sent to his home an identical battery-powered lawnmower without any billing documentation. He tried to return it to the big-box store but co...

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Bibliographic Details
Main Author:	Slack, James D., active 2022 (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications: SAGE Business Cases Originals, 2022.
Series:	SAGE Business cases.
Subjects:	Ethics > Case studies. Decision making > Moral and ethical aspects > Case studies. Morale > Études de cas. Prise de décision > Aspect moral > Études de cas. Decision making > Moral and ethical aspects. Ethics. Electronic books. Case studies.
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Call Number	Status	Get It
Call Number:		BJ1419 .S53 2022

BJ1419 .S53 2022	Available