The impact of red tape on change management in government : how can leaders balance equity and efficiency? /

Within a few weeks of starting her job as senior director of digital services for the Lynnville city government, Wendy learned that several groups of city employees felt stressed about the enormous piles of paperwork that went along with their actual work of maintaining the city's assets. Citiz...

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Bibliographic Details

Main Author:	Thum, Stephanie (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications: SAGE Business Cases Originals, 2022.
Series:	SAGE Business cases.
Subjects:	Civil service > Case studies. Administrative agencies > Case studies. Administration publique > Études de cas. Administrative agencies. Civil service. Electronic books. Case studies.
Online Access:	Connect to the full text of this electronic book