Cover Image

The Emergency Department (ED) at the Burton Group of Hospitals : application of lean and value stream mapping /

The Burton Group of Hospitals had been performing poorly in their patient satisfaction scores. The poor performance was due to excessive waiting experienced by patients and redundant hospital operations. In this case we describe a simplified sequence of steps for processing and wait times encountere...

Full description

Bibliographic Details
Main Authors: Gadkari, Mrinalini (Author), Chandrasekaran, Aravind (Author)
Format: eBook
Language:English
Published: London : NeilsonJournals Publishing, 2012.
Series:SAGE Knowledge. Cases.
Subjects:
Organizational effectiveness > Case studies.
Industrial efficiency > Case studies.
Office management > Cost control > Case studies.
Industrial management > Cost effectiveness > Case studies.
Hospitals > Emergency services > Case studies.
Efficacité organisationnelle > Études de cas.
Efficience dans l'industrie > Études de cas.
Bureaux > Organisation > Coût > Contrôle > Études de cas.
Gestion d'entreprise > Coût-efficacité > Études de cas.
Hôpitaux > Services des urgences > Études de cas.
Hospitals > Emergency services
Industrial efficiency
Industrial management > Cost effectiveness
Office management > Cost control
Organizational effectiveness
Electronic books.
Case studies
Case studies.
Études de cas.
Online Access:Connect to the full text of this electronic book

Internet

Connect to the full text of this electronic book

Available Online

Holdings details from Available Online
Call Number: HF5547 .G33 2012
 
Call Number Status Get It
HF5547 .G33 2012 Available