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Tick a box, any box : a case study on the unintended consequences of system misuse in a hospital emergency department /

Long patient waiting periods and a high administrative load plagued the Emergency Department of a major Australian hospital. In response, the department installed a new information system. Technically, the new system worked perfectly. Yet, within 9 months the department suffered a catastrophic loss...

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Bibliographic Details
Main Authors: Lederman, Reeva (Author), Kurnia, Sherah (Author), Peng, Fei (Author), Dreyfus, Sulette (Author)
Format: eBook
Language:English
Published: London : Palgrave MacMillan UK, 2015.
Series:SAGE Knowledge. Cases.
Subjects:
Hospitals > Technological innovations > Case studies.
Hospitals > Administration > Data processing > Case studies.
Information storage and retrieval systems > Hospitals > Case studies.
Hospitals > Employees > In-service training > Case studies.
Hospitals > Emergency services > Case studies.
Systèmes d'information > Hôpitaux > Études de cas.
Hôpitaux > Services des urgences > Études de cas.
Hôpitaux > Innovations > Études de cas.
Hospitals > Administration > Data processing
Hospitals > Emergency services
Hospitals > Employees > In-service training
Hospitals > Technological innovations
Information storage and retrieval systems > Hospitals
Electronic books.
Case Reports
Case studies
Case studies.
Études de cas.
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Call Number: RA971.6 .L43 2015
 
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RA971.6 .L43 2015 Available