Participant observation at 30,000 ft. : the highs and lows of studying flight attendants post 9/11 /

During my doctoral work, I had the opportunity to conduct a 3-year ethnography that examined the emotional culture of flight attendant work at a North American-based commercial airline. Most of the data were obtained from participant observation of flight attendants in their natural working environm...

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Bibliographic Details

Main Authors:	Santin, Marlene (Author), Kelly, Benjamin, active 2018 (Author)
Format:	eBook
Language:	English
Published:	London : SAGE Publications Ltd, 2018.
Series:	SAGE Research Methods. Cases.
Subjects:	Flight attendants > Psychology. Participant observation. Agents de bord > Psychologie. Participant observation
Online Access:	Connect to the full text of this electronic book