Marketing management /

Emphasize the many aspects of marketing. Four key dimensions of holistic marketing are woven throughout the text: Internal marketing-ensuring everyone in the organization embraces appropriate marketing principles, especially senior management. Integrated marketing-ensuring that multiple means of cre...

Full description

Bibliographic Details
Main Authors: Kotler, Philip (Author), Keller, Kevin Lane, 1956- (Author)
Format: Book
Language:English
Published: Boston : Pearson, [2016]
Edition:15 [edition].
Subjects:
Table of Contents:
  • Part 1. Understanding Marketing Management. 1. Defining Marketing for the New Realities ; 2. Developing Marketing Strategies and Plans
  • Part 2. Capturing Marketing Insights. 3. Collecting Information and Forecasting Demand ; 4. Conducting Marketing Research
  • Part 3. Connecting with Customers. 5. Creating Long-term Loyalty Relationships ; 6. Analyzing Consumer Markets ; 7. Analyzing Business Markets ; 8. Tapping into Global Markets
  • Part 4. Building Strong Brands. 9. Identifying Market Segments and Targets ; 10. Crafting the Brand Positioning ; 11. Creating Brand Equity ; 12. Meeting Competition and Driving Growth
  • Part 5. Creating Value. 13. Setting Product Strategy ; 14. Designing and Managing Services ; 15. Introducing New Market Offerings ; 16. Developing Pricing Strategies and Programs
  • Part 6. Delivering Value. 17. Designing and Managing Integrated Marketing Channels ; 18. Managing Retailing, Wholesaling, and Logistics
  • Part 7. Communicating Value. 19. Designing and Managing Integrated Marketing Communications ; 20. Managing Mass Communications : Advertising, Sales Promotions, Events and Experiences, and Public Relations ; 21. Managing Digital Communications : Online, Social Media and Mobile ; 22. Managing Personal Communications : Direct Marketing, Word of Mouth, and Personal Selling
  • Part 8. Conducting Marketing Responsibly for Long-Term Success. 23. Managing the Marketing Organization
  • Appendix: Sonic Marketing Plan and Exercises
  • Glossary.