Applied crisis communication and crisis management : cases and exercises /

This book guides students through cases and exercises that explore crisis communication and management in action and build the necessary skills for effective crisis management. In the first two chapters, the author W. Timothy Coombs introduces key theories and principles in crisis communication, whi...

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Bibliographic Details

Main Author:	Coombs, W. Timothy (Author)
Corporate Author:	Sage Publications
Format:	eBook
Language:	English
Published:	Thousand Oaks, CA : SAGE Publications, Incorporated, [2014]
Subjects:	Crisis management. Business communication. Management. Electronic books.
Online Access:	Connect to the full text of this electronic book