100 methods for total quality management /

Ranging from brainstorming to the Deming Wheel, from force field analysis to 'zero defects', '100 Methods for Total Quality Management' is a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management (TQM). Central to the this...

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Bibliographic Details

Main Author:	Kanji, Gopal K.
Corporate Author:	Sage Publications
Other Authors:	Asher, Mike
Format:	eBook
Language:	English
Published:	London : SAGE, c1996.
Subjects:	Total quality management. Electronic books.
Online Access:	Connect to the full text of this electronic book