Total quality management in human service organizations /

Total Quality Management (TQM) is shaping the management of the 1990s. This book presents TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background inform...

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Bibliographic Details

Main Author:	Martin, Lawrence L., 1945-
Corporate Author:	Sage Publications
Format:	eBook
Language:	English
Published:	Newbury Park, Calif. : SAGE, 1993.
Subjects:	Total quality management in human services > United States. Electronic books.
Online Access:	Connect to the full text of this electronic book