Managing interpersonal conflict /

This title explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.

Bibliographic Details

Main Author:	Donohue, William A. (William Anthony), 1949-
Corporate Author:	Sage Publications
Other Authors:	Kolt, Robert
Format:	eBook
Language:	English
Published:	Newbury Park, Calif. : SAGE, 1992.
Series:	Interpersonal CommTexts ; 4.
Subjects:	Interpersonal conflict. Negotiation. Conflict management. Electronic books.
Online Access:	Connect to the full text of this electronic book