Bed, bath & bankruptcy : lessons for senior leaders : research reveals that a focus on finances is no substitute for creating customer value when a company is struggling /

A survey of more than 1,600 Bed Bath & Beyond shoppers reveals why a business recovery strategy set in motion by a new management team in 2019 failed: The BB&B leadership team's focus on cost cutting overlooked the importance of creating value for customers. The story of the retailer�...

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Bibliographic Details

Main Authors:	Knowles, Jonathan (Author), Baris, Russell (Author), Hunsaker, B. Tom (Author), Ettenson, Richard (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	[Place of publication not identified] : MIT Sloan Management Review, 2023.
Edition:	[First edition].
Subjects:	Bed, Bath and Beyond (Firm) Bankruptcy > Prevention. Retail trade > Management. Electronic books.
Online Access:	Connect to the full text of this electronic book