Measurement madness : recognizing and avoiding the pitfalls of performance management /

"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...

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Bibliographic Details

Main Authors:	Gray, Dina (Author), Micheli, Pietro, 1978- (Author), Pavlov, Andrey, 1981- (Author)
Format:	eBook
Language:	English
Published:	Chichester, West Sussex : John Wiley & Sons Ltd, 2015.
Subjects:	Performance > Management. Performance > Measurement. Electronic books.
Online Access:	Connect to the full text of this electronic book