Rethinking sales management : a strategic guide for practitioners /

Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. T...

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Bibliographic Details
Main Author: Rogers, Beth, 1957-
Format: eBook
Language:English
Published: Chichester, England ; Hoboken, NJ : John Wiley & Sons, ©2007.
Subjects:
Online Access:Connect to the full text of this electronic book
Description
Summary:Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with issues that arise in these broader aspects of their role. This concise guide for sales managers is based on a well-known sales management technique called the 'customer portfolio matrix'. Beth Rogers weaves her version of this throughout, enabling sales ma.
Physical Description:1 online resource (xxiv, 289 pages) : illustrations
Bibliography:Includes bibliographical references (pages 267-279) and index.
ISBN:9781119208693
1119208696
9780470516973
0470516976
1281840394
9781281840394