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Winning with customers : a playbook for B2B /

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Bibliographic Details
Main Author: Pigues, D. Keith
Other Authors: Alderman, Jerry D.
Format: eBook
Language:English
Published: Hoboken, N.J. : Wiley, ©2010.
Subjects:
Customer relations > Management.
Consumer satisfaction.
Customer services > Management.
Online Access:Connect to the full text of this electronic book
Description
Item Description:Includes index.
Physical Description:1 online resource (xxix, 429 pages : : illustrations.)
ISBN:9781119205029 (electronic bk.)
1119205026 (electronic bk.)