Winning with customers : a playbook for B2B /

Bibliographic Details
Main Author:	Pigues, D. Keith
Other Authors:	Alderman, Jerry D.
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, ©2010.
Subjects:	Customer relations > Management. Consumer satisfaction. Customer services > Management.
Online Access:	Connect to the full text of this electronic book

Available Online