The ultimate online customer service guide : how to connect with your customers to sell more! /

"Make your online customers happy-and create new ones-with this winning guide. Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part o...

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Bibliographic Details

Main Author:	Collier, Marsha
Format:	eBook
Language:	English
Published:	Hoboken, N.J. : Wiley, ©2011.
Subjects:	Customer services. Internet marketing. Social media. Social Media
Online Access:	Connect to the full text of this electronic book