Scaling customer success : building the customer success center of excellence /

​Customer Success is a relatively a new discipline that focuses on maximizing customer business value and outcomes realization. Practitioners focus on customer adoption, customer experience and then positive correlation, organic growth and retention is achieved. This book will provide a practical gu...

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Bibliographic Details

Main Authors:	Madhwacharyula, Chitra (Author), Ramdas, Shreesha (Author)
Format:	eBook
Language:	English
Published:	Berkeley, CA : Apress L. P., 2023.
Subjects:	Customer relations > Management.
Online Access:	Connect to the full text of this electronic book