What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say /

BREAK THROUGH ANYONE'S ANGER AND WIN THEIR TRUST IN CRISES LARGE AND SMALL Leonard S. Greenberger is a partner at one of today's most successful public relations firms. In What to Say When Things Get Tough, this seasoned expert offers verbal and nonverbal skills for handling communication...

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Bibliographic Details

Main Author:	Greenberger, Leonard S. (Author)
Format:	Audio eBook
Language:	English
Published:	[Place of publication not identified] : McGraw Hill-Ascent Audio, 2022.
Edition:	[First edition].
Subjects:	Business communication. Truthfulness and falsehood. Communication > Psychological aspects. Audiobooks.
Online Access:	Connect to the full text of this electronic book