Crucial conversations : tools for talking when stakes are high /

Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. S...

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Bibliographic Details

Main Authors:	Patterson, Kerry, 1946- (Author), Grenny, Joseph (Author, Narrator), McMillan, Ron (Author), Switzler, Al (Author)
Format:	Audio eBook
Language:	English
Published:	[Place of publication not identified] : McGraw Hill-Ascent Audio, 2011.
Edition:	[First edition].
Subjects:	Interpersonal communication. Interpersonal relations. Downloadable audio books. Audiobooks.
Online Access:	Connect to the full text of this electronic book