Crucial accountability : tools for resolving violated expectations, broken commitments, and bad behavior /

Hold anyone accountable. Master performance discussions. Get RESULTS. Behind the problems that routinely plague our organizations and families, you'll find individuals who are either unwilling or unable to deal with broken promises. Colleagues break a rule, coworkers miss a deadline, friends fa...

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Bibliographic Details

Main Authors:	Patterson, Kerry, 1946- (Author, Narrator), Grenny, Joseph (Author), Maxfield, David G., 1954- (Author), McMillan, Ron (Author), Switzler, Al (Author)
Format:	Audio eBook
Language:	English
Published:	[Old Saybrook] : McGraw Hill-Ascent Audio, 2014.
Edition:	Unabridged, second edition.
Subjects:	Interpersonal confrontation. Interpersonal communication. Interpersonal relations. Communication in management. Communication in organizations. Communication. Interprofessional relations. Downloadable audio books. Audiobooks.
Online Access:	Connect to the full text of this electronic book