The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service /

Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obse...

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Bibliographic Details

Main Author:	Toister, Jeff (Author)
Other Authors:	Wayne, Roger, 1984- (Narrator)
Format:	Audio eBook
Language:	English
Published:	[Place of publication not identified] : Findaway World : Tantor Audio, [2020]
Subjects:	Customer services. Consumer satisfaction. Corporate culture. Service à la clientèle. Consommateurs > Satisfaction. Culture d'entreprise. Downloadable audio books. Audiobooks. Livres audio.
Online Access:	Connect to the full text of this electronic book