Stewart, T. A., O'Connell, P., & Chamberlain, M. (2016). Woo, wow, and win: Service design, strategy, and the art of customer delight (Unabridged.). Highbridge Audio.
Chicago Style (17th ed.) CitationStewart, Thomas A., Patricia O'Connell, and Mike Chamberlain. Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight. Unabridged. Minneapolis, Minn.: Highbridge Audio, 2016.
MLA (9th ed.) CitationStewart, Thomas A., et al. Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight. Unabridged. Highbridge Audio, 2016.
Warning: These citations may not always be 100% accurate.