Woo, wow, and win : service design, strategy, and the art of customer delight /

Woo, Wow, and Win reveals the importance of designing your company around service, and offers clear, practical strategies based on the idea that the design of services is markedly different than manufacturing. Bestselling authors and business experts Thomas A. Stewart and Patricia O'Connell con...

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Bibliographic Details

Main Author:	Stewart, Thomas A.
Corporate Author:	HighBridge Audio (Firm)
Other Authors:	O'Connell, Patricia, Chamberlain, Mike (Narrator)
Format:	Audio eBook
Language:	English
Published:	Minneapolis, Minn. : Highbridge Audio, Â2016.
Edition:	Unabridged.
Subjects:	Business. Affaires. businesses (business enterprises) BUSINESS & ECONOMICS > General. Downloadable audio books. Audiobooks. Livres audio.
Online Access:	Connect to the full text of this electronic book