Optimierung von IT-Serviceorganisationen : Effizienz- und Qualitätssteigerung in der IT-Produktion /
| Main Author: | |
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| Format: | eBook |
| Language: | German |
| Published: |
Heidelberg :
Dpunkt Verlag,
2010.
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| Edition: | 1. Aufl. |
| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
| Physical Description: | 1 online resource (1 volume) : illustrations |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 389864667X 9783898646673 9783898648943 389864894X |