Your customers' perception of quality : what it means to your bottom line and how to control it /
| Main Authors: | , |
|---|---|
| Format: | eBook |
| Language: | English |
| Published: |
Boca Raton, Fla. :
CRC Press,
©2011.
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| Subjects: | |
| Online Access: | Connect to the full text of this electronic book |
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