Your customers' perception of quality : what it means to your bottom line and how to control it /

Bibliographic Details
Main Authors:	Kureemun, Baboo, Fantina, Robert (Author)
Format:	eBook
Language:	English
Published:	Boca Raton, Fla. : CRC Press, ©2011.
Subjects:	Quality of products > Public opinion. Consumers > Attitudes. Qualité des produits > Opinion publique. Consommateurs > Attitudes. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior.
Online Access:	Connect to the full text of this electronic book

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