You can't win a fight with your client & 49 other rules for providing great service /

Bibliographic Details
Main Author:	Markert, Tom
Format:	eBook
Language:	English
Published:	New York : Collins, ©2007.
Edition:	1st ed.
Subjects:	Customer services. Customer relations. Consumer satisfaction. Success in business. Service à la clientèle. Consommateurs > Satisfaction. Succès dans les affaires.
Online Access:	Connect to the full text of this electronic book

Description
Physical Description:	1 online resource (ix, 118 pages)
Format:	Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.