You can't win a fight with your client & 49 other rules for providing great service /

Bibliographic Details
Main Author:	Markert, Tom
Format:	eBook
Language:	English
Published:	New York : Collins, ©2007.
Edition:	1st ed.
Subjects:	Customer services. Customer relations. Consumer satisfaction. Success in business. Service à la clientèle. Consommateurs > Satisfaction. Succès dans les affaires.
Online Access:	Connect to the full text of this electronic book

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