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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /

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Bibliographic Details
Main Author: Hodge, Richard
Other Authors: Schachter, Lou
Format: eBook
Language:English
Language Notes:English.
Published: New York : McGraw-Hill, ©2006.
Series:McGraw Hill professional.
Subjects:
Selling.
Success in business.
Vente.
Succès dans les affaires.
selling.
BUSINESS & ECONOMICS > Sales & Selling > Management.
Online Access:Connect to the full text of this electronic book
Description
Physical Description:1 online resource (xxii, 242 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9780071470278
0071470271
0071501681
9780071501682
9786610913305
6610913307
1280913304
9781280913303