The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success /

Bibliographic Details
Main Author:	Hodge, Richard
Other Authors:	Schachter, Lou
Format:	eBook
Language:	English
Language Notes:	English.
Published:	New York : McGraw-Hill, ©2006.
Series:	McGraw Hill professional.
Subjects:	Selling. Success in business. Vente. Succès dans les affaires. selling. BUSINESS & ECONOMICS > Sales & Selling > Management.
Online Access:	Connect to the full text of this electronic book

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