Cover Image

Total quality in construction projects : achieving profitability with customer satisfaction.

Show other versions (1)

The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.

Bibliographic Details
Main Author: Hellard, R. Baden
Format: eBook
Language:English
Published: London : Thomas Telford, 1993.
Subjects:
Construction industry > Management.
Total quality management.
Electronic books.
Online Access:Connect to the full text of this electronic book
Description
Summary:The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.
Physical Description:1 online resource (xii, 188 pages) : illustrations.
Audience:Specialized.
Bibliography:Includes bibliographical references and index.
ISBN:9780727739957 (ebook) :