Total quality in construction projects : achieving profitability with customer satisfaction.

The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.

Bibliographic Details

Main Author:	Hellard, R. Baden
Format:	eBook
Language:	English
Published:	London : Thomas Telford, 1993.
Subjects:	Construction industry > Management. Total quality management. Electronic books.
Online Access:	Connect to the full text of this electronic book