Winning on purpose : the unbeatable strategy of loving customers /

Bibliographic Details

Main Authors:	Reichheld, Frederick F. (Author), Darnell, Darci (Author), Burns, Maureen (Maureen Farrell) (Author)
Corporate Author:	ProQuest (Firm)
Format:	eBook
Language:	English
Published:	Boston, Massachusetts : Harvard Business Review Press, [2021]
Subjects:	Relationship marketing. Customer loyalty. Consumer satisfaction. Marketing research. Word-of-mouth advertising. Electronic books.
Online Access:	Connect to the full text of this electronic book