The myth of measurement : inspection, audit, targets and the public sector /

In the public sector inspection regimes and performance targets provide a powerful and dominant narrative, often placing pressure on professionals and organizations to continuously quantify the quality of services and to achieve targets. This book explores the background, development, techniques and...

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Bibliographic Details

Main Author:	Frost, Nick, 1953- (Author)
Format:	Book
Language:	English
Published:	Los Angeles : SAGE Publications, [2021].
Series:	Sage swifts.
Subjects:	Public administration. Public administration > Evaluation. Public administration > Decision making. Administrative procedure. Auditing. Performance standards.