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The DVM 360 veterinary receptionist's handbook /

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This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions...

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Bibliographic Details
Main Authors: McClister, M. T. (Author), Midgley, Amy (Author)
Format: Book
Language:English
Published: Lenexa, Kansas : Advanstar Communications Inc., [2014]
Edition:Third edition.
Subjects:
Receptionists > Training of > Handbooks, manuals, etc.
Veterinary hospitals > Handbooks, manuals, etc.
Animal health technicians > Training of > Handbooks, manuals, etc.
Veterinary Medicine.
Office Management.
Animal Technicians.
Hospitals, Animal > organization & administration.
Animal health technicians > Training of.
Receptionists > Training of.
Veterinary hospitals.
Handbooks, manuals, etc.
Search Result 1
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by McClister, M. T.
Published 2000
Book
Search Result 2
Cover Image
by McClister, M. T.
Published 1995
Book
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