Cover Image

The DVM 360 veterinary receptionist's handbook /

Show other versions (2)

This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions...

Full description

Bibliographic Details
Main Authors: McClister, M. T. (Author), Midgley, Amy (Author)
Format: Book
Language:English
Published: Lenexa, Kansas : Advanstar Communications Inc., [2014]
Edition:Third edition.
Subjects:
Receptionists > Training of > Handbooks, manuals, etc.
Veterinary hospitals > Handbooks, manuals, etc.
Animal health technicians > Training of > Handbooks, manuals, etc.
Veterinary Medicine.
Office Management.
Animal Technicians.
Hospitals, Animal > organization & administration.
Animal health technicians > Training of.
Receptionists > Training of.
Veterinary hospitals.
Handbooks, manuals, etc.

Remote Storage

Holdings details from Remote Storage
Call Number: SF 756.4 M127v 2014
 
Call Number Status Get It
SF 756.4 M127v 2014 Available