Connecting with clients : practical communication techniques for 15 common situations /

Bibliographic Details

Main Author:	Lagoni, Laurel
Corporate Author:	American Animal Hospital Association
Other Authors:	Durrance, Dana
Format:	Book
Language:	English
Published:	Lakewood, Colo. : AAHA Press, [1998]
Series:	Building the client bond series.
Subjects:	Practice Management. Veterinarians. Bonding, Human-Pet. Communication.