Cover Image

Customer service programs in ARL libraries : a SPEC kit /

Bibliographic Details
Corporate Author:	Association of Research Libraries. Office of Leadership and Management Services
Other Authors:	Soete, George J.
Format:	Book
Language:	English
Published:	Washington, DC : Association of Research Libraries, Office of Leadership and Management Services, 1998.
Series:	SPEC kit, 231.
Subjects:	Libraries > United States Library Services > United States Consumer Advocacy

Similar Items

The role of ARL libraries in extension/outreach : a SPEC kit /
by: Lee, Tamera
Published: (1998)

User surveys in ARL libraries : a SPEC kit /
Published: (1994)

Customer service programs in ARL libraries /
Published: (1998)

Use of teams in ARL libraries : a SPEC kit /
Published: (1998)

Marketing and public relations activities in ARL Libraries : a SPEC kit /
Published: (1999)

Photocopy services in ARL libraries /
Published: (1985)

Electronic reserves operations in ARL libraries : a SPEC kit /
by: Kristof, Cindy
Published: (1999)

Strategic planning in ARL libraries : a SPEC kit /
by: Clement, Richard W., 1951-
Published: (1995)

Managing food and drink in ARL libraries : a SPEC kit /
by: Soete, George J.
Published: (1998)

Video collections and multimedia in ARL libraries : a SPEC kit /
Published: (1993)

Collaborative collections management programs in ARL libraries : a SPEC kit /
by: Soete, George J.
Published: (1998)

Technical services costs in ARL libraries /
Published: (1982)

Technical services cost studies in ARL libraries /
Published: (1986)

Internship, residency, and fellowship programs in ARL libraries /
Published: (1992)

Information desks in ARL libraries /
Published: (1991)

Staff training for automation in ARL libraries /
Published: (1984)

Library-scholar communication in ARL libraries.
Published: (1987)

Internet training in ARL libraries : a SPEC kit /
Published: (1997)

Public services goals and objectives in ARL libraries /
Published: (1982)

Microcomputers in ARL libraries /
Published: (1984)

Electronic journals in ARL libraries : issues and trends /
Published: (1994)

Preservation and digitization in ARL libraries : a SPEC kit /
by: Mohlhenrich, Janice, 1956-
Published: (2001)

Student assistants in ARL libraries /
Published: (1983)

Reference service policies in ARL libraries /
Published: (1994)

Branch libraries in ARL institutions.
Published: (1983)

Performance evaluation in reference services in ARL libraries /
Published: (1987)

Materials budgets in ARL libraries /
Published: (1990)

Library materials cost studies in ARL libraries /
Published: (1983)

Services to the disabled in ARL libraries /
Published: (1982)

Collection security in ARL libraries /
Published: (1984)

Audiovisual policies in ARL libraries /
Published: (1990)

Fee-based services in ARL libraries /
Published: (1989)

Service quality in academic libraries /
by: Hernon, Peter
Published: (1996)

University copyright policies in ARL libraries /
Published: (1987)

The ARL geographic information systems literacy project : a SPEC kit /
Published: (1999)

Exhibits in ARL libraries /
Published: (1986)

Internships in ARL libraries /
Published: (1981)

Library photocopy operations : a SPEC kit /
Published: (1995)

Cultural diversity programming in ARL libraries /
Published: (1990)

Strategic planning in ARL libraries /
Published: (1984)