Meet the Expert : Marc Stickdorn on Service Design /

In this edition of Meet the Expert with Marc Stickdorn, author of This Is Service Design Doing and This Is Service Design Methods , learn how to embed and scale service design in-house, use journey maps as a visual management tool for Agile organizations, and use service design to enhance employee e...

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Bibliographic Details

Main Author:	Stickdorn, Marc (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Format:	eBook
Language:	English
Published:	O'Reilly Media, Incorporated, 2020.
Edition:	1st edition.
Subjects:	Electronic videos.
Online Access:	Connect to this electronic resource