Lean six sigma for the office : integrating customer experience for enhanced productivity /

Bibliographic Details
Main Author:	Martin, James W. (James William), 1952- (Author)
Corporate Author:	Taylor & Francis
Format:	eBook
Language:	English
Published:	Boca Raton, FL : Routledge, 2021.
Edition:	2nd edition.
Subjects:	Total quality management. Six sigma (Quality control standard) Office management. Service industries > Quality control. Electronic books.
Online Access:	Connect to the full text of this electronic book

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