The Future of Service Post-COVID-19 Pandemic, Volume 1 : Rapid Adoption of Digital Service Technology /

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a...

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Bibliographic Details

Corporate Author:	SpringerLink (Online service)
Other Authors:	Lee, Jungwoo (Editor), Han, Spring H. (Editor)
Format:	eBook
Language:	English
Published:	Singapore : Springer Singapore : Imprint: Springer, 2021.
Edition:	1st ed. 2021.
Series:	The ICT and Evolution of Work,
Subjects:	Personnel management. Business. Management science. Service industries. Human Resource Management. Business and Management, general. Services. Electronic books.
Online Access:	Connect to the full text of this electronic book