Artificial Intelligence for Customer Relationship Management : Solving Customer Problems /

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with the focus of solving customer problems. We design a system that tries to understand the customer complaint, his mood, and what can be done...

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Bibliographic Details

Main Author:	Galitsky, Boris (Author)
Corporate Author:	SpringerLink (Online service)
Format:	eBook
Language:	English
Published:	Cham : Springer International Publishing : Imprint: Springer, 2021.
Edition:	1st ed. 2021.
Series:	Human-Computer Interaction Series,
Subjects:	User interfaces (Computer systems). Customer relations-Management. Artificial intelligence. Computer simulation. User Interfaces and Human Computer Interaction. Customer Relationship Management. Artificial Intelligence. Simulation and Modeling. Electronic books.
Online Access:	Connect to the full text of this electronic book