The discourse of customer service tweets : planes, trains and automated text analysis /

Customer service in the information age : a common sense approach to high-tech help /
by: Haberer, JoAnn B.
Published: (2004)

The butterfly customer : capturing the loyalty of today's elusive consumer /
by: O'Dell, Susan M.
Published: (2000)

Social media marketing : Praxishandbuch für Facebook, Instagram, TikTok & Co. /
by: Pahrmann, Corina, et al.
Published: (2022)

Customers that count : how to build living relationships with your most valuable customers /
by: Cram, Tony
Published: (2001)

Managing the customer experience : turn customers into advocates /
by: Smith, Shaun
Published: (2002)

Customers are people- : the human touch /
by: McKean, John, 1956-
Published: (2003)

Creating customer evangelists : how loyal customers become a volunteer sales force /
by: McConnell, Ben
Published: (2003)

Creating customer evangelists : how loyal customers become a volunteer sales force /
by: McConnell, Ben
Published: (2007)

Customer service on the Internet : building relationships, increasing loyalty and staying competitive /
by: Sterne, Jim, 1955-
Published: (1996)

Customer service on the Internet : building relationships, increasing loyalty, and staying competitive /
by: Sterne, Jim, 1955-
Published: (2000)

Customer knowledge management : people, processes, and technology /
by: Al-Shammari, Minwir, 1962-
Published: (2009)

Customer-centric marketing : supporting sustainability in the digital age /
by: Richardson, Neil, 1963 January 25-
Published: (2015)

Customer value investment : formula for sustained business success /
by: Mahajan, Gautam, 1946-
Published: (2008)

Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers /
by: Foss, Bryan
Published: (2001)

Customer experience management : a revolutionary approach to connecting with your customers /
by: Schmitt, Bernd
Published: (2003)

The new marketing conversation : creating and strengthening relationships between buyers and sellers /
by: Stein, Donna Baier
Published: (2005)

Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership /
by: Jaffe, Joseph, 1970-
Published: (2007)

Researching Brexit tweets using Quanteda software.
Published: (2019)

Customer stratification : best practices for boosting profitability /
by: Lawrence, F. Barry, 1958-
Published: (2011)

Effective customer relationship management : how emotion drives sustainable success /
by: Sauers, Amy Carson
Published: (2008)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
by: Lowenstein, Michael W., 1942-
Published: (2014)

To tweet or not to tweet? : studying the use of Twitter to recruit young black men who have sex with men into a HIV testing intervention in Los Angeles : a case study /
by: Patel, Shivan N., et al.
Published: (2017)

Discourse of Twitter and social media /
by: Zappavigna, Michele
Published: (2012)

Managing customer relationships on the Internet /
Published: (2006)

Reaching the interactive customer : integrated services for the digital world /
by: Tomsen, Mai-lan
Published: (2003)

Value proposition canvas and business model canvas /
by: Ko, Stephen
Published: (2023)

Brexit, Tweeted : polarization and social media manipulation /
by: Bastos, Marco
Published: (2024)

Relationship marketing : strategy and implementation /
Published: (1999)

What customers really want : how to bridge the gap between what your organization offers and what your clients crave /
by: McKain, Scott
Published: (2005)

The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business /
by: Burnett, Ken, 1930-
Published: (2000)

Customer lifetime value : reshaping the way we manage to maximize profits /
Published: (2006)

Customer relationship management : how to turn a good business into a great one! /
by: Roberts-Phelps, Graham
Published: (2001)

Strategic customer care : an evolutionary approach to increasing customer value and profitability /
by: Brown, Stanley A., 1946-
Published: (1999)

Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay /
by: Roman, Ernan
Published: (2011)

Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector /
by: Halinen, Aino, 1961-
Published: (1997)

Relationship marketing in professional services : a study of agency-client dynamics in the advertising sector /
by: Halinen, Aino, 1961-
Published: (2002)