The discourse of customer service tweets : planes, trains and automated text analysis /

Bibliographic Details

Main Author:	Lutzky, Ursula (Author)
Corporate Author:	Bloomsbury (Firm)
Format:	eBook
Language:	English
Published:	London, UK ; New York, NY : Bloomsbury Academic, 2021.
Series:	Bloomsbury Discourse
Subjects:	Twitter (Firm) Customer services. Digital communications. Relationship marketing. Electronic books.
Online Access:	Connect to the full text of this electronic book