APA (7th ed.) Citation

Fader, P., Toms, S., & Menasche, S. (2019). The Customer Centricity Playbook (1st edition.). Ascent Audio.

Chicago Style (17th ed.) Citation

Fader, Peter, Sarah Toms, and Steve Menasche. The Customer Centricity Playbook. 1st edition. Ascent Audio, 2019.

MLA (9th ed.) Citation

Fader, Peter, et al. The Customer Centricity Playbook. 1st edition. Ascent Audio, 2019.