The Customer Centricity Playbook /

How did global gaming company Electronic Arts go from being named "Worst Company in America" to clearing a billion dollars in profit? They discovered a simple truth-and acted on it: Not all customers are the same, regardless of how they appear on the surface. The most successful companies,...

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Bibliographic Details

Main Authors:	Fader, Peter (Author), Toms, Sarah (Author)
Corporate Author:	Safari, an O'Reilly Media Company
Other Authors:	Menasche, Steve (Narrator)
Format:	Audio eBook
Language:	English
Published:	Ascent Audio, 2019.
Edition:	1st edition.
Subjects:	Audiobooks.
Online Access:	Connect to this electronic resource